[T2] Warning about Partsgeek

[T2] Warning about Partsgeek

Dave Gillingham dave at coronado-realty.com
Wed Dec 5 13:23:02 PST 2018


Fellow bus owners:

I recently made the unfortunate mistake of purchasing a steering box for my
73 bus from Partsgeek.  The steering box looked nice coming out of the box,
but was junk.  I obtained an RMA from Partsgeek, boxed it up and sent it
back - having to pay the postage, installation and removal costs.  A couple
of months later I noticed that I had not received a refund, so I called
Partsgeek to see why not.  They say they cannot find the part without the
postal tracking number (since the part actually goes back to the
supplier).  I had thought the RMA *was* the tracking number but the RMA
appears to be useless for tracking the return.  The bottom line is after
some astonishingly snotty emails from Partgeek customer service, they
simply will not refund my money.  I strongly recommend my fellow bus owners
avoid this company.

Dave Gillingham
'73 Panel
'73 Sunroof bus
'71 Westy
Coronado, CA


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